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OURPOLICIES
View The Care Connect Co Policies below, and read about our high standards, rules & regulations in regards to all business aspects, in order to protect us and all our clients.
Please click HERE to download & complete our Complains & Feedback Form.
NEWSROOM
Stay updated on the latest developments, initiatives, and news relevant to our organisation, the NDIS, and other disability initiatives in Australia.
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Here, you'll find insightful articles, informative updates, and inspiring stories that highlight our commitment to enhancing the NDIS landscape and empowering individuals with disabilities.
Together, let's stay informed, inspired, and empowered to create a more inclusive and supportive future for all.
HELPFUL RESOURCES
Whether you’re caring for a loved one living with Younger Onset Dementia or seeking guidance to better understand the journey ahead, these resources have been carefully selected to support you. From practical information to emotional wellbeing and community connections, each link is here to help families and caregivers find clarity, confidence, and comfort when they need it most.
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Click on the resource titles listed below & it will direct you to a new webpage, related to that topic.
​If you have a YOD specific service, you would like us to add to this list or updated information, please let us know.
FEEDBACK&ADVOCACY
At The Care Connect Co. transparency and accountability are at the forefront of everything we do.
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We believe in the power of genuine feedback to drive continuous improvement and ensure the highest standards of service delivery.
In addition to sharing feedback, we also proudly feature advocacy listings for organizations that share our vision of promoting inclusivity, accessibility, and empowerment for individuals with disabilities. Discover trusted resources and support networks that can help you navigate the NDIS landscape and access the assistance you deserve.​
THE CARE CONNECT CO.
We need your feedback to continue to grow and develop as an organisation.
We love to hear from you, so please don't hesitate to contact us and tell us how it’s going. If you would like to provide feedback or raise a specific concern, please send us a message at rebecca@careconnectco.com.au or call directly on 0407 349 330. ​We are happy to accept anonymous feedback.
NATIONAL DISABILITY INSURANCE AGENCY
The National Disability Insurance Agency welcomes your feedback.
The NDIA provide multiple formats as feedback options, allowing families and individuals to submit feedback in the way that suits them best. ​
Click on the button below for further information about providing feedback to the NDIA.
NDIS COMMISSION
The NDIS (National Disability Insurance Scheme) Commission is an independent regulatory body, established to improve the quality and safety of NDIS supports and services. ​
A complaint can be made to the NDIS Commission by phoning 1800 035 544 or TTY 133 677. Alternatively you can submit a complaint online by clicking the button below.
REQUESTSERVICE
If you're ready to embark on a journey towards personalised support and empowerment, you're in the right place.
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Our dedicated team is here to assist you in accessing the quality NDIS support coordination you deserve. Please note that our capacity to accept new referrals may fluctuate. To ensure the best possible service experience, we encourage you to reach out to us before submitting the form below. Our friendly staff will be happy to discuss your needs, answer any questions you may have, and guide you through the process.
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Simply fill out the form below with your contact information and a brief description of the support services you're seeking. Once we receive your request, we'll be in touch to discuss next steps and tailor a plan that aligns with your unique needs and goals.​​​​Thank you for considering The Care Connect Co. for your NDIS support needs.
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OFFICEHOURS
9.00am - 4.00pm
Monday
9.00am - 4.00pm
Tuesday
9.00am - 4.00pm
Wednesday
Thursday
9.00am - 4.00pm
Friday
By Appointment Only
Saturday
Closed
Sunday
Closed
The Care Connect Co. are closed all Public Holidays
AFTERHOURS
The Care Connect Co. is not an emergency response service. If you or someone you know is experiencing an emergency please call 000 or contact one of the following crisis response services:
Crisis Assessment and Treatment Team: 1300 721 927
Beyond Blue: 1300 224 636
Lifeline: 13 11 14
Gisborne, Victoria 3437
CONTACTUS
FOLLOWUS
Follow our journey on our social media platforms & stay updated on our ever evolving initiatives.